Delivery Information

Shipping methods for each products is stated in the product page

-Hong Kong Registered Air Mail with tracking number.(We can also ship via other registered airmail service,such as Deutsche Post,Netherlands Post,Singapore Post, you can leave us a message if you have any requirement about the shipping method.)

-Courier company,such as DHL/UPS/EMS/FEDEX

All items will be normally shipped out immediately (usually within 48 hours) after payment during business days.

Our Business days are from Monday to Saturday 10:00 – 17:00 (HKT),while shipment cut off at 16:00.

All payment makes after 16:00, the order will be shipped out the next business day.

All payment makes on Saturday and Sunday, will be shipped out on Monday.

All payment makes on Hong Kong public holidays,the order will be shipped out the next business day.

-We will provide tracking information to check on the parcel’s delivery status.

-Customer can choose  to ship your order by courier company (DHL/UPS/EMS) as a faster shippment option and additional charge apply.

Please contact us via email for details and order placement at [email protected]

-All the parcels will be shipped to buyer’s address provided in order, unless requested differently.

– Shipping fee includes insurance and tracking services. – Your local Customs may request you to pay import tax. Please make your inquiry with them for further details. We will not take responsibility for any custom fees charged.Please take this into account when placing your order.

– Please let us know if you have any questions or requests regarding shipment.

NOTE:

– Due to closure of HongKong Post, we can’t ship your order on Saturdays,Sundays and Public Holidays.

-During Christmas and Chinese New Year, the delivery lead-time would need an extra 2 to 3 weeks. Please take this into account when intending to place your order.